SMB Account Director, Talent Solutions

About the Company and Role

Join a leading global professional network focused on creating economic opportunities worldwide. Our mission is to enable powerful professional connections, reveal career prospects, and equip people with essential skills and insights daily. We foster a culture built on trust, inclusion, and growth, aiming to help both customers and employees thrive.

This full-time role, based onsite in San Francisco, involves working directly with small and medium-sized business clients to maximize their success using our Talent and Learning products. You will act as a trusted advisor, concentrating on driving value and growth while advocating for client needs transparently and strategically.

Key Responsibilities

• Manage territory and account plans with discipline, including forecasting and achieving quota targets.
• Conduct thorough research on clients’ businesses and prepare insightful questions for meaningful discussions.
• Engage clients by asking in-depth, open-ended questions to understand their objectives and challenges.
• Develop relationships across multiple levels and departments within client organizations.
• Adapt communication to suit different stakeholders effectively.
• Recommend solutions aligned to client goals rather than just promoting products.
• Maintain integrity in all sales interactions.
• Drive client decision-making by aligning shared visions and highlighting value propositions that unite stakeholders.
• Apply commercial insight when negotiating contracts and business agreements.
• Utilize data and insights to support investment proposals and overcome objections.
• Proactively identify and reduce churn risks through a customer-focused approach.
• Engage clients continuously to validate value and adjust strategies to maximize return on investment.
• Promote client growth by spotting opportunities to enhance value delivery.
• Incorporate business acumen considering economic, industry, and company-specific factors in account planning.
• Map key stakeholders within accounts and design outreach strategies accordingly.
• Share responsibility with colleagues and cross-functional teams to ensure customer success.
• Demonstrate humility by requesting assistance from teammates when facing challenges.
• Consistently utilize CRM and sales tools to manage sales and buyer cycles efficiently.

Candidate Qualifications

• Minimum of 2 years relevant sales experience.
• Preferred experience with HR software platforms.
• Bachelor’s degree or equivalent qualification in a related discipline.
• Background in software-as-a-service (SaaS) sales and familiarity with platforms like Dynamics 365 is advantageous.
• Experience selling IT solutions and understanding software contract terms and negotiations.
• Strong skills in negotiation, forecasting, and managing revenue targets.
• Proven ability to build high-level business relationships within a consultative sales environment.
• Competence in using data to inform strategies and persuade clients.
• Strong business opportunity evaluation and prospect assessment skills.
• Capability to coordinate complex deals understanding client needs thoroughly.
• Openness to coaching and continuous learning.
• Skill in involving multiple stakeholders and leveraging competitive selling techniques.

Additional Information

We are committed to equal opportunity and an inclusive workplace that accommodates diverse backgrounds and needs. If you require accommodation during the hiring process due to disability, reasonable adjustments are available, including alternative document formats, accessible interview locations, and sign language interpretation. Requests will be responded to promptly.

LinkedIn complies with pay transparency laws and equal compensation practices. The salary range for this role is $113,000 to $160,000, varying based on experience, credentials, and location. Additional compensation elements such as bonuses, stock options, and benefits are included.

Applicants with prior convictions will be fairly considered under the San Francisco Fair Chance Ordinance. We maintain transparency regarding data privacy and equal employment rights.