Service Manager
Ministry of Justice - New Zealand
Whanganui, Manawatu-Wanganui, New Zealand · Full Time
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- Experience
- Any
- Salary
- NZD 99,208 – NZD 135,539 / year
- Openings
- 1
- Posted
- 3 часа назад
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Overview
The Ministry of Justice is seeking a dedicated Service Manager to join the Levin District Court team on a permanent, full-time basis. Reporting to the Manager, Justice Services for Manawatu & Wairarapa, this leadership position focuses on coaching and supporting staff to enhance their capabilities and foster a culture of high performance. The Service Manager will oversee service delivery to ensure operational quality and consistency across their team and the broader Service Delivery Area.
Key Responsibilities
- Lead and motivate a diverse team to achieve performance targets while emphasizing the value of their roles within the organization.
- Support and coach employees to build a culture centered on high standards, accountability, and continuous improvement.
- Manage operations effectively, ensuring service delivery aligns with organizational goals.
- Develop and maintain strong, effective relationships with internal colleagues, external stakeholders, and the Judiciary.
- Drive standardization and consistency in service processes underpinned by respect, integrity, service, and excellence.
Required Skills and Experience
- Proven operational management background with experience leading teams in dynamic environments.
- Strong leadership capabilities, particularly in motivating staff and driving change.
- Demonstrated success in supporting and implementing process or business changes.
- Ability to work efficiently in fast-paced settings involving multiple stakeholders.
- Resilience and confidence in managing public-facing responsibilities.
- Excellent interpersonal skills to build rapport and influence others positively.
About the Ministry
Te Tāhū o te Ture (the Ministry of Justice) is dedicated to enhancing public trust in New Zealand's legal system. The organization embraces diversity and supports all individuals regardless of gender identity, age, ethnicity, sexual orientation, disability, and religion.
Benefits
- 4.4 weeks of annual leave.
- Flexible working hours where feasible.
- Access to an online professional development portal.
- Inclusion in various supportive and proactive networks.
Compensation
The salary range for this position is between $99,208 and $135,539 annually, with the precise salary dependent on skills and experience.
Application Details
Applications close on 13 August. Early CV review and interview invitations will be conducted. For queries, candidates may contact recruitment@justice.govt.nz.