Relationship Officer

Overview

The position of Relationship Officer involves engaging directly with customers to explain and promote home loan products, facilitating loan processes to help expand the company's market presence.

Key Responsibilities

• Conduct regular field visits to meet potential and existing customers, providing detailed information about various loan offerings.
• Strive consistently to meet and exceed sales targets, contributing to the growth of the business.
• Develop and sustain strong customer relationships through frequent interactions and timely follow-ups to encourage repeat business.
• Identify new customer prospects and encourage satisfied clients to refer others who may require home loans.
• Collaborate closely with the credit team to ensure seamless processing and timely disbursal of loan applications.
• Maintain high standards of credit quality to mitigate risks.
• Onboard and nurture new channel partners to strengthen distribution networks.
• Prospect and add new housing projects (Authorized Partner Firms) and agents to increase inflow of loan applications.