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Аккор

GSA - Front Office

Accor

Greater Hyderabad Area · На постоянной основе

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Опыт
1–2 года
Зарплата
Открытия
1
Опубликовано
4 часа назад
Режим работы
В офисе
Образование
Degree or Diploma in Hotel Management or Hospitality
Резюме
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Описание работы

About Accor

Accor is a leading global hospitality group that values individuality and supports personal and professional growth. With a strong emphasis on purposeful work and limitless opportunities, employees are encouraged to contribute their unique stories as they shape the future of hospitality.

Job Responsibilities

  • Facilitate guest check-in and check-out, along with other cashier tasks.
  • Prepare arrival lists and compendiums ahead of guest arrivals, and update the system as required.
  • Welcome guests warmly, register them, and provide room keys following departmental protocols.
  • Ensure that all members enjoy their designated benefits; recognize repeat guests and VIPs with special services, including welcome cards and room amenities prior to arrival.
  • Collaborate closely with other hotel departments to fulfill guest requests and needs efficiently.
  • Keep the repeat guest history system updated and accurate.
  • Promote inter-hotel sales and hotel facilities to maximize revenue, in line with departmental standards.
  • Arrive punctually for duty, wearing a neat and complete uniform at all times.
  • Maintain exemplary personal grooming and hygiene consistently.

Qualifications and Experience

  • Possession of a Degree or Diploma in Hotel Management or Hospitality.
  • Relevant work experience ranging from one to two years.

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