Front Office Clerk

About Revo Hospitality Group and H2 Hotel Erfurt

The H2 Hotel Erfurt, a modern 3-star establishment with 213 rooms, is part of the Revo Hospitality Group. Situated in the heart of Erfurt's old town, just a short walk from the Domplatz and Krämerbrücke, the hotel offers a workplace within a city celebrated for its history, culture, and excellent quality of life. Employees here support business travelers, city tourists, and groups who value a prime location, contemporary comfort, and personalized hospitality. Whether working at the reception, breakfast service, or housekeeping, the team ensures a smooth and pleasant stay by combining professionalism, warmth, and reliability.

The hotel features a diverse breakfast buffet, an on-site restaurant offering international cuisine, and a bar inviting guests for relaxed evening gatherings. Being part of the Revo Hospitality Group, the hotel merges the tradition and vibrancy of Erfurt with a modern work environment where service excellence, team spirit, and hospitality are daily priorities.

Key Responsibilities

• Welcoming and assisting guests as the primary contact point at the reception
• Ensuring seamless procedures from check-in to check-out
• Maintaining effective communication and collaboration with all departments to optimize guest service
• Managing cash handling and accurate accounting at the front office
• Attending to individual guest requests with dedication, attentiveness, and a customer-focused approach

Candidate Profile

• Completed hospitality training or initial professional experience as a career changer passionate about guest services
• Strong commitment to delivering service and creating a genuine welcoming atmosphere
• Proficient English communication skills, both written and spoken, for daily interaction with international guests
• Organizational skills and the ability to juggle multiple tasks efficiently, even under pressure

Employee Benefits

• Permanent employment contract from the outset, offering job security and planning reliability
• Vacation entitlement that increases with years of service, recognizing dedication with ample time off
• Extra day off granted during the employee's birthday month
• Professional and personal growth opportunities through the company’s in-house academy
• Attractive employee discounts for family and friends across all affiliated hotels
• Commuting support via travel cost subsidies
• Exclusive discounts with partner companies covering fashion, technology, and events