Customer Service Advisor
Ras Al-Khaimah, Ras al Khaimah, United Arab Emirates · Договор
Подайте заявку первыми!
- Опыт
- Любой
- Зарплата
- —
- Открытия
- 1
- Опубликовано
- 6 часов назад
- Режим работы
- В офисе
- Критерии отбора
- Applicants should be UAE nationals.
- Резюме
- Необходимо подать заявку.
Где вы будете работать
Описание работы
About the Role
We are looking to fill the position of Customer Experience Advisor for a client based in Ras al Khaimah. This is a permanent contract role requiring onsite presence.
Key Responsibilities
- Provide exceptional customer service through various channels including calls, chats, and emails.
- Address and resolve customer inquiries and complaints effectively.
- Promote and cross-sell banking products to meet set sales goals.
- Adhere to compliance and security guidelines, including fraud prevention measures.
- Maintain detailed and accurate records of customer interactions to ensure service quality standards.
Requirements
- Prior experience in contact center or customer service roles is mandatory.
- Excellent communication and customer service skills.
- Thorough knowledge of banking products, processes, and customer service principles.
- Proficient in complaint handling and customer issue resolution.
Additional Information
- Applicants must be UAE nationals.
- Submit CV along with expected salary, visa/work permit status, notice period, and current location details.