Assistant Housekeeping Manager

Job Overview

Support the Housekeeping Manager by overseeing daily departmental activities to maintain high standards of cleanliness and service quality in guest rooms and public spaces.

Key Responsibilities

• Assist with supervising housekeeping operations and workflow management.
• Oversee cleanliness and preparation of guest rooms and public areas to meet quality benchmarks.
• Manage housekeeping supervisors and team members by assigning daily duties.
• Coordinate with the Front Office to ensure timely room readiness and handover.
• Perform routine inspections to uphold cleanliness and maintenance standards.
• Monitor and optimize inventory of cleaning supplies and materials.
• Train new hires and mentor staff to enhance performance continuously.
• Ensure adherence to hotel policies, health, and safety regulations among the team.
• Compile daily and weekly performance and productivity reports for the department.
• Collaborate with Maintenance, Front Office, and Laundry departments to facilitate seamless operations.
• Address guest complaints concerning cleanliness promptly and courteously.
• Assume the Housekeeping Manager’s responsibilities during their absence to maintain operations.

Qualifications and Experience

• At least 2 years’ experience in housekeeping, preferably in a supervisory or assistant managerial capacity.
• Practical experience in hotel or serviced apartment housekeeping operations.
• Strong understanding of cleaning standards and service quality within hospitality.
• Capability to lead, motivate, and effectively schedule housekeeping staff.
• Excellent organizational, time management, and problem-solving skills.
• Ability to perform effectively under pressure in a dynamic work environment.
• Proficient with hotel management systems and Microsoft Office tools.
• Fluent Arabic communication skills; English language proficiency is advantageous.
• Professional demeanor and strong interpersonal skills for interactions with guests and colleagues.