Service Driver / Customer Delivery Representative

About the Role

We are seeking a dedicated Service Driver, also known as a Customer Delivery Representative, based in Cork City. This is a permanent, full-time position where your workday begins and ends at your home. Your primary responsibility will be servicing a diverse range of customers by providing tailored solutions and performing on-site services such as installation, fitting, collection, and exchange of units or products. Maintaining outstanding service standards and identifying potential sales opportunities are key aspects of this role.

Key Responsibilities

• Drive and execute all customer service requests professionally and appropriately.
• Regularly update service management with progress and relevant information to meet customer service expectations.
• Ensure that all stock and services delivered are suitable and appropriate for customers.
• Assist in planning routes for new customer service demands.
• Comply strictly with company Health and Safety policies.
• Consistently meet or exceed customer expectations.

Requirements and Qualifications

• Possession of a full, clean Irish or EU driving license is essential.
• Capability to manage and prioritize tasks effectively within deadlines.
• Excellent written and verbal communication skills.
• A strong dedication to providing exceptional customer service.
• Attention to detail with a high level of accuracy.
• Ability to work independently and maintain a positive, proactive attitude.

Benefits and Perks

• Competitive salary with a starting pay of €29,350 and on-target earnings up to €32,500.
• Provision of a company vehicle and fuel card.
• Recognition through Long Service Awards.
• Uniform and necessary equipment provided.
• Opportunities for career progression.
• Annual leave starting at four weeks, increasing to five weeks.
• Additional variable pay linked to new business acquisition.
• On-call allowance for designated periods.
• Access to a company pension scheme.
• ‘Refer a Friend’ bonus program.
• TrustPilot reward incentives.
• Employee Assistance Programme for support.
• Cycle to Work Scheme participation.
• Life Assurance coverage.

Additional Information

This role is offered by a committed equal opportunity employer focused on diversity and inclusion. For any inquiries about this position or the company, direct communication channels are available. Employment is subject to compliance with the company’s privacy policies and data handling procedures.