Regional Support Coordinator

Role Overview

As a Regional Support Coordinator with MyIntegra, you will support NDIS participants by evaluating their needs and coordinating necessary services under the NDIS framework. This position is primarily remote; however, it requires the appointee to be located in Darwin, Northern Territory, since occasional in-person visits with participants will be necessary.

Key Duties

• Support NDIS participants in the effective implementation and coordination of their NDIS plans and corresponding services.
• Ensure all administrative tasks are accurately completed and compliant with relevant standards.
• Build and sustain partnerships with quasi-government organizations and disability-related groups.
• Proactively cultivate and maintain these networks to advance service delivery.
• Represent MyIntegra in promoting support coordination services to the market, which includes giving presentations to various stakeholders like Local Area Coordinators, Disability Service Providers, and participant networks.

Candidate Profile

• Strong empathy and dedication to supporting people with disabilities.
• Confident in delivering presentations and responding to diverse questions from groups and individuals.
• Exceptional verbal and written communication abilities.
• Advanced organizational and time management capabilities.
• Skillful in client engagement and generating leads from inquiries.
• Expertise in fostering and preserving stakeholder relationships.
• Ability to work autonomously and collaboratively within a team setting.

Requirements

• Valid driver's license and readiness to travel for client visits as necessary.
• Experience ranging from six months to one year as an NDIS Support Coordinator.
• Qualifications including Allied Health credentials or at least Certificate IV in Allied Health, Disability, Aged Care, or a closely related field.
• Familiarity or experience with complex family health matters is advantageous.
• Completion of an NDIS Worker Screening Check and possession of a current Working with Children Check are mandatory.

About MyIntegra and Benefits

MyIntegra, part of the APM Group, provides support coordination and plan management services for NDIS participants throughout Australia, emphasizing quality and compliance with National Disability Standards. Since 2016, we have empowered individuals with disabilities to maximize their plans and access vital supports. Being an ISO 9001:2015 certified entity and member of Disability Intermediaries Australia demonstrates our commitment to excellence.

• Flexible and supportive team culture that prioritizes well-being.
• Continual professional development with training and career progression opportunities.
• Competitive salary package reflecting your contributions.
• Access to an Employee Assistance Program supporting mental health.
• Paid parental leave with top-up options.
• Exclusive discounts at major retailers and employee recognition initiatives.

Diversity & Equal Opportunity

MyIntegra is committed to fostering diversity and inclusiveness, encouraging applications from Aboriginal and Torres Strait Islander peoples and individuals with disabilities.