Records Management Officer

Job Overview

We are looking to recruit a Records Management Officer to join our team in Mansfield. The role requires working three days per week onsite, blending office presence with flexible arrangements.

Key Responsibilities

• Manage and maintain records in accordance with best practices, ideally leveraging experience from government, public sector, or similarly regulated contexts.
• Apply a deep understanding of information governance and the full lifecycle of records management.
• Ensure compliance with data protection regulations while securely handling sensitive and confidential information.
• Perform comprehensive records searches to provide accurate and timely data that supports both operational tasks and customer inquiries.
• Deliver exemplary customer service when addressing requests from various stakeholders.
• Utilize Electronic Document and Records Management Systems (EDRMS) and other relevant digital tools for efficient information management.

Qualifications and Skills

• Proven experience in managing records, particularly within regulated environments, is essential.
• Professional qualifications in records management are advantageous but not mandatory, as equivalent practical experience will also be valued.

Additional Information

This position demands strong organizational skills and a commitment to maintaining the integrity and confidentiality of all records.