Prison Support Operational Support Grade - HMP Grendon and Springhill

Role Overview

The Operational Support Grade (OSG) position at His Majesty's Prison and Probation Service, specifically at HMP Grendon and HMP Springhill, involves a crucial role in maintaining the smooth functioning of a busy prison environment. The job spans a wide array of duties, including security and gate searches, managing incoming deliveries, supervising visitors, as well as monitoring phone calls and CCTV footage. This role combines administrative desk work with physically active tasks such as lifting, carrying, and escorting vehicles across prison grounds.

Candidate Profile

No formal qualifications are required to be considered for this position. Ideal candidates will demonstrate excellent communication abilities and the capacity to remain composed under pressure in a dynamic setting. Good judgement, common sense, and strong teamwork are essential attributes.

Working Conditions and Requirements

• The role requires flexible availability, including shift work on weekends and nights to maintain continuous operations.
• Driving duties are integral to the position; therefore, holding a full, valid UK Driving Licence is mandatory.
• Your interaction with prisoners will generally be limited compared to prison officers, though occasional contact may occur depending on the prison context.

Career and Development Opportunities

This unique role offers an opportunity to contribute to public safety while supporting important rehabilitative work in prisons. Serving as an OSG provides valuable insight into prison operations and can open pathways for advancement within the prison service, including the option to apply for the OSG to Prison Officer conversion scheme.

Compensation and Benefits

• Starting salary of £29,432 per year.
• Annual leave entitlement begins at 25 days, increasing to 30 days after 10 years of service, prorated accordingly.
• Additional 9 days bank, public, and privilege holidays.
• Access to a paid Level 2 apprenticeship in customer service.
• Participation in the Civil Service pension scheme.
• Additional perks include season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.

Additional Information

The role is full-time and based onsite at Botolph Claydon, England. If you embody the qualities and skills outlined here, you are encouraged to apply promptly for this exceptional opportunity.