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International Voice Process Executive
Bengaluru, Karnataka, India · Tempo total
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- Experiência
- Qualquer
- Salário
- INR 222,000 – INR 240,000 / year
- Vagas
- 1
- Publicado
- há 1 semana
- Modo de trabalho
- No escritório
- Retomar
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Onde você trabalhará
Descrição da vaga
Job Overview
We are seeking a dedicated International Voice Process Executive to handle voice calls with US-based clients. This role involves effectively managing accounts receivable (AR) calling efforts, contributing to cross-departmental projects, and ensuring compliance with set performance targets. The executive will play a vital role in delivering excellent customer service throughout all interactions.
Key Responsibilities
- Handle incoming and outgoing international calls focused on US clients.
- Implement AR calling techniques aimed at effective receivable management.
- Participate and collaborate in projects involving multiple business functions.
- Achieve key performance indicators related to call quantity and quality standards.
- Maintain high levels of customer satisfaction through professional and effective communication.
Benefits
- Provident fund contributions
- Annual performance-based bonus