International Customer Support Executive - Voice Process - Bangalore
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 300,000 – INR 450,000 / year
- Openings
- 1
- Posted
- há 2 horas
- Work mode
- In office
- Education
- Not required
- Eligibility
- Individuals of any educational background, including those without graduation, may apply.
- Resume
- Required to apply
Where you'll work
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Job description
Company Overview
Join JobShop, recognized as India's largest BPO recruitment firm since 2012. We specialize in deep tech and facilitate numerous hiring opportunities across the BPO domain.
Role Overview
We are currently recruiting enthusiastic and customer-oriented individuals for a voice-based International Customer Support position in Bengaluru. This role involves managing incoming customer calls, promptly resolving queries, ensuring excellent service quality, and maintaining an outstanding customer experience.
Compensation Details
- Freshers can earn up to ₹25,000 CTC per month.
- Experienced professionals may receive up to ₹40,000 CTC per month.
Key Responsibilities
- Handle inbound calls from international customers with professionalism.
- Provide quick and accurate solutions to customer inquiries.
- Ensure high levels of customer satisfaction consistently.
- Maintain and update customer information accurately within CRM systems.
- Adhere strictly to organizational processes and quality standards.
Eligibility Requirements
- Freshers and experienced candidates are welcome to apply.
- Proficient communication skills in English are essential.
- Applicants must be under 36 years of age.
- Willingness to work in rotational shifts is required.
Perks and Benefits
- One-way cab facility or transport allowance for commute.
- Immediate joining opportunities available.
- Competitive and attractive salary package.
- Prospects for career advancement and job security.
Selection Process
- Initial HR interview.
- Versant Communication assessment.
- Final operations interview.
Additional Information
For inquiries or assistance, candidates can contact our recruitment team at 9964080000, 080-46115600, or 7090020000. Interested applicants may also visit our office located at 485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043. Detailed location can be found via Google Maps.
Please feel free to refer qualified friends and colleagues.
Minimum education
Below 10th