Graduate Training Officer

Overview

We seek a proactive, organized, and motivated Graduate Training Officer passionate about contributing to the non-profit sector. Based in London at our Archway office, this full-time position involves planning and coordinating training across various London boroughs, supporting operational activities, and advancing service development within our organization.

About Creative Support

Creative Support is a non-profit organization providing social care support to individuals with learning disabilities, mental health challenges, and older adults. Our services cover ten boroughs in London and Essex, emphasizing inclusive and values-led care.

Role Responsibilities

• Coordinate and organize staff training programs for teams in Harrow, Camden, Barnet, Westminster, Wandsworth, and Brent.
• Assist with operational matters to facilitate service delivery and improvement.
• Collaborate across the organization on projects, both independently and within team environments.
• Travel to various service locations in London as required.

Skills and Qualifications

• Proficient in Microsoft 365 applications, including Word, Excel, and PowerPoint.
• Excellent verbal and written communication capabilities.
• Warm, helpful telephone manner.
• Ability to work both collaboratively and independently using initiative.

Working Conditions

• Full-time role, Monday to Friday, with occasional weekend and evening work as needed.
• Main office based in Archway, London.
• Travel expected throughout London service areas.

Employee Benefits and Culture

• Structured induction and values-based training supporting career progression via the Development Pathway and WE CARE framework.
• Probationary bonus, pension contributions, 28 days leave, and company-paid enhanced DBS check.
• Inclusive workplace committed to diversity, recognized as a Stonewall Diversity Champion and a Disability Confident Employer, with Investors in People Gold accreditation.

Additional Information

Applications are open only to candidates currently located in the UK and eligible to work without sponsorship; Skilled Worker Visa holders are not eligible. Applications must be submitted via an application form to head office or recruitment email. Unsuccessful applicants will be notified within ten working days post-closure and may reapply after six months. Assistance with application completion is available on request.