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Customer Retention Manager
Vijayawada, Andhra Pradesh, India · Tempo total
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- Experiência
- 3–5 anos
- Salário
- —
- Vagas
- 1
- Publicado
- há 1 hora
- Modo de trabalho
- No escritório
- Educação
- Graduate
- Elegibilidade
- Graduates with 3 to 5 years of relevant MFI business experience; candidates currently working in MFI collections; must have a valid driving licence and a two-wheeler.
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- Obrigatório candidatar-se
Onde você trabalhará
Descrição da vaga
Role Overview
This Operations role is for a Customer Retention Manager responsible for handling collections activity across Vijayawada, Machilipatnam, and Khammam.
Responsibilities
- Oversee debt collection processes and work toward the prompt recovery of overdue customer payments.
- Create and implement approaches that improve collection performance, cut down on payment delays, and raise recovery levels.
- Make sure all activities follow applicable regulations and that transaction records are kept complete and accurate.
- Use bucketing methods to group customers effectively according to risk levels.
Candidate Profile
- The ideal applicant should bring 3 to 5 years of experience in MFI business.
- Experience in MFI collections is preferred and eligible candidates from that background may apply.
- A graduate degree is required.
- A valid driving licence and a two-wheeler are mandatory.
Additional Information
Department: Operations IL
Role: Customer Retention Manager
Work location: Vijayawada, Machilipatnam, and Khammam.