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Customer Retention Manager

Criss Financial Limited

Vijayawada, Andhra Pradesh, India · 정규직

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경험
3~5세
샐러리
채용 공고
1
게시됨
2시간 전
작업 모드
사무실에서
교육
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적임
Graduates with 3 to 5 years of relevant MFI business experience; candidates currently working in MFI collections; must have a valid driving licence and a two-wheeler.
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Role Overview

This Operations role is for a Customer Retention Manager responsible for handling collections activity across Vijayawada, Machilipatnam, and Khammam.

Responsibilities

  • Oversee debt collection processes and work toward the prompt recovery of overdue customer payments.
  • Create and implement approaches that improve collection performance, cut down on payment delays, and raise recovery levels.
  • Make sure all activities follow applicable regulations and that transaction records are kept complete and accurate.
  • Use bucketing methods to group customers effectively according to risk levels.

Candidate Profile

  • The ideal applicant should bring 3 to 5 years of experience in MFI business.
  • Experience in MFI collections is preferred and eligible candidates from that background may apply.
  • A graduate degree is required.
  • A valid driving licence and a two-wheeler are mandatory.

Additional Information

Department: Operations IL

Role: Customer Retention Manager

Work location: Vijayawada, Machilipatnam, and Khammam.

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