C
Client Services Officer
Leigh, Auckland, New Zealand · Contrato
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- há 9 horas
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Role Overview
This position involves delivering information, advice, and practical assistance regarding various social welfare and family law issues. The role covers multiple communication platforms including telephone, digital, and in-person interactions, ensuring thorough and precise documentation of all client engagements.
Key Responsibilities
- Manage client interviews efficiently to achieve swift resolutions and fulfill performance benchmarks.
- Participate in community outreach activities and provide ad-hoc advisory sessions, occasionally outside standard working hours.
Additional Information
The role is target-oriented requiring strong interview management skills to maintain control and deliver outcomes promptly.