Admissions Officer

Role Summary

The Admissions Officer at South Thames College plays a vital role in delivering comprehensive information and enrollment support services to prospective and current students as well as staff members.

Key Responsibilities

You will deliver excellence in customer care across various communication channels including face-to-face interactions, telephone, and email. The role involves staying well-informed about education programs, fee structures, eligibility criteria, and responding to inquiries accurately and sensitively. Administrative duties include maintaining and completing enrollment documentation such as fee assessments, application submissions, financial paperwork, and daily cash reconciliation, alongside managing postal tasks, reception duties, and assisting with admissions events as necessary.

Candidate Profile

Ideal candidates will have proven experience in a customer service-oriented setting, ensuring courteous, informative, and timely responses to client needs. Previous administrative exposure with team support experience is essential, along with solid computer literacy including accurate keyboarding and data input skills. Strong interpersonal communication skills are necessary to confidently engage with students, visitors, and colleagues, all while handling workload pressures and meeting firm deadlines.

Additional Information

Applications are due by 28th July 2026 with interviews scheduled for 11th August 2026.

Benefits

• 27 days annual leave plus up to 8 additional days over the Christmas and New Year period
• 5 days Wellbeing leave aimed at supporting mental and physical health
• Leave entitlements are exclusive of bank holidays
• Robust pension scheme with significant employer contributions
• Access to subsidized sports facilities and opportunities for professional development and training
• Salary sacrifice cycle-to-work scheme

Organizational Commitment

South Thames Colleges Group upholds equal opportunities and is committed to safeguarding children and vulnerable adults. All successful candidates will undergo enhanced background screening including DBS checks, reference verification, online searches, and confirmation of eligibility to work in the UK. The group promotes equal employment opportunities regardless of age, disability, gender, and other protected characteristics.

About South Thames Colleges Group

The group encompasses Carshalton College, Kingston College, Merton College, and South Thames College, serving as one of London’s largest providers of post-16 education and training since merging in August 2017. The group focuses on student success and community contribution.