Sales Team Leader

Role Overview

We are seeking a dynamic Sales Team Leader to guide and inspire our inside sales team in Mumbai. The ideal candidate will lead by example, driving the team toward ambitious sales goals and creating a results-driven, positive work environment.

Key Responsibilities

• Lead, coach, and mentor inside sales representatives to enhance their performance.
• Set and monitor daily, weekly, and monthly sales targets and conduct regular team meetings and performance evaluations.
• Devise and execute inside sales strategies aimed at revenue growth, including upselling, cross-selling, and expanding accounts.
• Develop optimized sales scripts and workflows, coordinating closely with marketing on lead generation and nurturing efforts.
• Track and analyze key performance indicators such as lead conversions, call volumes, pipeline health, and revenue to identify improvement opportunities.
• Use CRM tools to maintain accurate sales forecasts and reports, ensuring adherence to standardized sales procedures.
• Manage customer escalations promptly to ensure high satisfaction and foster strong relationships especially with key accounts.
• Collaborate cross-functionally with marketing, product, finance, and customer success teams to share market and customer insights for strategic planning.

Candidate Requirements

• Bachelor's degree in Business, Marketing, or related field, or equivalent relevant experience.
• Between 3 to 7+ years in inside sales, including a minimum of 2 years in supervisory or managerial roles.
• Demonstrated success in consistently meeting or exceeding sales targets.
• Proficient with CRM software and sales analytics tools.
• Exceptional communication, negotiation, and leadership abilities.
• Ability to motivate and develop a high-performing sales team.
• Preferred: Experience in a related industry, familiarity with sales enablement platforms, automation, lead scoring, and a strong data-driven decision-making approach.
• Comfortable working in a fast-paced and target-oriented environment.

Compensation

The offered monthly salary ranges between INR 30,000 and INR 35,000.