Safety Team Member (Night Shift)

About the Role

Join Unite Students as a Safety Team Member during night hours at our Birmingham South location. This permanent, full-time position operates primarily between 10pm and 7am, covering 5 days out of 7 each week. You will be an essential presence ensuring the comfort, safety, and well-being of students residing in our accommodations.

Responsibilities

• Serve as a welcoming and approachable first contact for students needing support or reassurance overnight.
• Proactively patrol premises to maintain safety, respond calmly to incidents such as fire alarms, noise complaints, or maintenance problems.
• Foster a respectful, empathetic, and inclusive environment for all residents while maintaining professionalism.
• Collaborate closely with both night and day teams to ensure smooth shift transitions and effective communication.
• Maintain tidy and secure communal areas to preserve a high standard of living space.
• Monitor student wellbeing, identify potential concerns, and take appropriate action to support welfare.
• Embody and promote the organization's CARE principles: Connect, Act, Respect, and Encourage.

Required Qualities and Experience

• A genuine enthusiasm for interacting with people and creating a secure, welcoming atmosphere.
• Ability to remain calm under pressure and respond confidently to unexpected situations.
• A commitment to integrity and supporting others in a community setting.
• Experience in customer service or residential environments is advantageous but not necessary; a proactive and empathetic attitude is most valued.

Benefits and Perks

• Competitive salary with additional performance-related bonuses paid twice yearly.
• 25 days annual leave plus bank holidays, with options to buy up to 5 extra days and earn additional leave based on long service.
• Generous pension scheme with employer contributions ranging from 4% to 11% depending on employee contributions.
• Life insurance coverage valued at four times your salary.
• Opportunity to participate in a share save scheme to purchase company shares at discounted rates.
• Enhanced family leave, including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents.
• Health Cash Plan providing reimbursement for routine medical costs (dental, optical, physiotherapy, etc.).
• Employee Assistance Programme offering extensive personal support services.
• Annual paid volunteering day to engage in community service.
• Access to an online platform offering discounted deals on retail and hospitality services.
• Additional family benefits including 20% student rent discount at company-managed properties for dependents or relatives who are students.
• Comprehensive learning resources for personal development and career advancement.

Additional Information

This role plays a significant part in shaping vibrant and supportive student communities. Unite Students encourages diversity, inclusion, and authenticity, providing a workplace culture designed to help each team member thrive personally and professionally.