Hostess

Job overview

Dar Rayhaan By Rotana is hiring a Hostess for its restaurant in Al Khobar, Eastern Province, Saudi Arabia. This is a full-time, on-site position focused on creating a welcoming first impression for guests and keeping seating operations organized and efficient.

Key responsibilities

• Welcome guests warmly as they enter the restaurant and ensure they feel attended to from the start.
• Handle table reservations and guide guests to suitable seating arrangements.
• Present menus to guests and share information about daily or featured specials.
• Receive guests' coats and personal items and keep them सुरक्षित? no; store them securely.
• Keep track of dining room activity and work closely with the service team to maintain smooth guest flow.
• Answer incoming calls and support guests with questions, booking requests, and other inquiries.
• Address guest concerns, requests, and complaints courteously and professionally.

Candidate profile

• Previous experience working as a Hostess or in a comparable guest-facing role is required.
• Strong verbal communication and interpersonal abilities are important for this position.
• Applicants should be able to remain composed and effective when dealing with pressure or difficult situations.
• Good planning, organization, and detail-handling skills are needed.
• A guest-first attitude, along with a friendly and approachable personality, is expected.
• Familiarity with restaurant etiquette and standard front-of-house procedures is preferred.

Skills

• Guest reception and front-desk etiquette
• Reservation handling
• Customer service
• Verbal communication
• Conflict resolution
• Multitasking
• Team coordination
• Time management
• Attention to detail
• Restaurant service knowledge
• Professional presentation

Additional notes

Applicants should bring a polished, professional presence and be comfortable juggling several front-of-house tasks at once while maintaining a calm and service-oriented approach.