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Job overview

Dar Rayhaan By Rotana is hiring a Hostess for its restaurant in Al Khobar, Eastern Province, Saudi Arabia. This is a full-time, on-site position focused on creating a welcoming first impression for guests and keeping seating operations organized and efficient.

Key responsibilities

Welcome guests warmly as they enter the restaurant and ensure they feel attended to from the start.
Handle table reservations and guide guests to suitable seating arrangements.
Present menus to guests and share information about daily or featured specials.
Receive guests' coats and personal items and keep them सुरक्षित? no; store them securely.
Keep track of dining room activity and work closely with the service team to maintain smooth guest flow.
Answer incoming calls and support guests with questions, booking requests, and other inquiries.
Address guest concerns, requests, and complaints courteously and professionally.

Candidate profile

Previous experience working as a Hostess or in a comparable guest-facing role is required.
Strong verbal communication and interpersonal abilities are important for this position.
Applicants should be able to remain composed and effective when dealing with pressure or difficult situations.
Good planning, organization, and detail-handling skills are needed.
A guest-first attitude, along with a friendly and approachable personality, is expected.
Familiarity with restaurant etiquette and standard front-of-house procedures is preferred.

Skills

Guest reception and front-desk etiquette
Reservation handling
Customer service
Verbal communication
Conflict resolution
Multitasking
Team coordination
Time management
Attention to detail
Restaurant service knowledge
Professional presentation

Additional notes

Applicants should bring a polished, professional presence and be comfortable juggling several front-of-house tasks at once while maintaining a calm and service-oriented approach.

Hostess

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