Counter Sales Executive

Job Overview

We are looking for a Counter Sales Executive to warmly welcome customers, guide them through their purchases, and nurture lasting relationships to promote customer satisfaction and repeat business.

Key Responsibilities

• Welcome and assist customers in a courteous and effective manner.
• Use polite communication and accurately anticipate client needs to foster positive interactions.
• Provide customers with correct information and guidance during their buying process.
• Drive sales by establishing and maintaining relationships with both new and existing clients.
• Ensure shelves and racks are well-stocked and presentable; oversee merchandise displays.
• Manage merchandise returns efficiently and process customer orders promptly with the appropriate departments.
• Address customer complaints swiftly and professionally to secure customer loyalty.
• Inform customers regarding discounts and special promotions.
• Offer after-sales support and maintain customer service standards.
• Maintain inventory records and collect customer data for business insights.