Zoho CRM Specialist / Developer

About MD Real Estate

MD Real Estate is a well-established real estate brokerage firm based in Abu Dhabi, specializing in property sales, leasing, management, and investment advisory services.

Role Overview

We are seeking a technically proficient Zoho CRM Specialist to manage, develop, and optimize our Zoho One platform, handling both front-end and back-end tasks.

Key Responsibilities

• Configure and administer Zoho CRM along with Zoho One applications.
• Design and implement workflows, automations, blueprints, and custom functions.
• Develop solutions using Deluge scripting and additional programming languages.
• Oversee APIs, webhooks, and third-party system integrations.
• Integrate Zoho CRM with websites, Meta Ads, Google Ads, and WhatsApp platforms.
• Create and manage dashboards and reports via Zoho Analytics.
• Diagnose and resolve issues related to system functionality, data integrity, and integrations.
• Administer user roles, permissions, and ensure the maintenance of data quality.
• Train team members and maintain thorough documentation of CRM processes.

Key Requirements

• Demonstrated experience with Zoho CRM and Zoho One platforms.
• Strong proficiency in Deluge scripting, APIs, webhooks, and CRM-related automation.
• Familiarity with Zoho Analytics, Zoho Flow, and Zoho Creator.
• Excellent technical problem-solving abilities.
• Capability to independently manage the full Zoho ecosystem.
• Experience in UAE real estate sector is a plus.

Additional Information

This position is technical/programming focused and is not intended for candidates who only possess basic CRM user skills.