Warehouse Administrator

Role Overview

The Warehouse Administrator position at DHL Global Forwarding is based in Dublin at Robinhood Road. The role involves overseeing administrative functions within warehouse operations and directly reports to the Warehouse Manager. Working hours are from 08:00 to 16:30 Monday to Thursday and 08:00 to 15:30 on Fridays.

Key Responsibilities

• Ensure compliance with all revenue and international trade laws, data protection regulations, and DHL policy standards including Health & Safety, Quality, Environmental, and HR guidelines, while promoting environmental sustainability.
• Contribute to implementing operational procedures aligning with Good Distribution Practice (GDP) standards specific to Life Science sectors.
• Manage receipt and dispatch of goods using warehouse management and Intel inventory systems.
• Coordinate delivery scheduling and facilitate loading/unloading of shipments.
• Maintain effective operation of warehouse systems and perform cycle counts and stock audits as needed.
• Ensure contracted suppliers meet company quality protocols and proactively communicate any operational issues or irregularities.
• Label import/export freight, verify manifests, report damages or discrepancies, and complete all necessary warehouse documentation.
• Address operational irregularities and customer complaints with corrective actions.
• Maintain warehouse cleanliness and order, including daily waste disposal and general housekeeping.
• Manage stock control, warehouse supplies, and equipment maintenance.
• Monitor daily health and safety standards and facilitate audits related to customer and quality assurance.
• Ensure all personnel comply with required health and safety measures including PPE use.
• Perform additional duties as assigned by management.

Personal Competencies

• Communicate openly and respectfully, demonstrating sensitivity to cultural and demographic diversity.
• Build and maintain strong relationships with colleagues and customers, showing confidence in interpersonal interactions.
• Collaborate effectively within teams, share knowledge and support team achievements.
• Focus on customer needs, quickly resolving problems and exceeding expectations.
• Identify and analyze problems with a thorough approach, apply appropriate problem-solving methods, and communicate solutions clearly.
• Demonstrate a commitment to continuous improvement, flexibility, and alignment with company values.
• Organize workload efficiently and improve procedures to meet deadlines with high accuracy and attention to detail.

Qualifications and Experience

• Minimum of 1 year experience working with inventory management systems.
• At least 2 years’ experience with Outlook and Microsoft 365 applications including Excel, Word, and PowerPoint.
• Strong typing skills and excellent data entry, stock control, and warehouse system management capabilities.
• Minimum educational qualification is Leaving Certificate; IT qualifications are considered advantageous.

Additional Information

The role requires adherence to company policies with flexibility for additional tasks as assigned. DHL is committed to equal opportunity employment, basing hiring on qualifications, performance, skills, and experience without discrimination.