US Soft Collections Specialist (Voice Support)
Noida, Uttar Pradesh, India · पूर्णवेळ
अर्ज करणारे पहिले व्हा
- अनुभव
- १+ वर्षे
- पगार
- INR 51,000 – INR 51,000 / month
- रिक्त जागा
- 1
- पोस्ट केले
- 1 दिवस पूर्वी
- कार्य मोड
- कार्यालयात
- शिक्षण
- Any graduate or undergraduate
- पात्रता
- Graduates and undergraduates with at least one year of international voice process experience can apply; graduation is not mandatory.
- सारांश
- अर्ज करणे आवश्यक आहे
तुम्ही जिथे काम कराल
नोकरीचे वर्णन
About iEnergizer
iEnergizer is a prominent Business Process Outsourcing company based in Noida. We serve Fortune 500 clients across diverse sectors such as Healthcare, Banking, Financial Services, Insurance, Gaming, Publishing, and Legal. Our focus is on delivering high-quality service and supporting our clients' brands effectively while reducing operational costs.
Job Role and Responsibilities
- Manage inbound and outbound calls related to US soft collections.
- Negotiate payment plans and confirm repayment arrangements with customers.
- Resolve customer queries and account issues efficiently.
- Apply strong problem-solving abilities while following process compliance standards.
- Maintain professional conduct under pressure and during stressful situations, ensuring consistent performance.
- Exhibit proficient communication, active listening, and comprehension skills to excel in this position.
Compensation and Work Schedule
- CTC: 51000 INR monthly; in-hand salary approximately 45800 INR including performance-linked incentives.
- Incentives available based on performance.
- Work schedule includes five working days per week.
- Rotational shifts aligned with US time zones.
- Rotational weekly offs are provided.
Eligibility and Application Details
- Minimum of one year experience in international voice process required.
- Graduation is not mandatory; both graduates and undergraduates can apply.
- Strong English communication skills are essential.
- Comfortable working in US rotational shifts.
- Candidates should bring a hard copy of their resume, educational certificates, and ID proof for the walk-in interview.
- Experienced applicants must also carry proof of prior work experience.
Interview Logistics
Location: Sector-60, Noida, Uttar Pradesh 201301, near Noida Sector 59 metro station.
Interview is conducted on a walk-in basis.
Contact: Shrestha Gupta, Senior HR Executive, via phone or WhatsApp at 8800988932 or email at shrestha.gupta@ienergizer.com.
When filling any pre-interview forms, please mention "Source/Referred By: iEnergizer HR" and HR Name: Shrestha Gupta. Avoid selecting walk-in or job portal as the source.