Receptionist / Administration - Real Estate

Role Overview

Al Fattan Properties is hiring a Receptionist / Administration professional with real estate experience to support front-desk operations and day-to-day administrative coordination in Dubai.

Key Duties

• Manage incoming phone calls, respond to service-related questions, and organize appointments with agents according to each client’s needs.
• Handle incoming mail, parcels, and correspondence, then route them to the right people.
• Share details with prospective buyers and tenants about available homes, including location, facilities, price ranges, and financing possibilities.
• Maintain and refresh records of leads and prospects, organized by their interests and inquiry type.
• Support clients with general service queries, including policies, procedures, property showings, and neighborhood information.
• Coordinate home or business maintenance and repair requests for clients.
• Plan property viewings with agents and clients, and prepare homes for showings according to agent instructions.
• Arrange contractor visits, monitor repair schedules, and keep both contractors and clients updated on project progress.
• Track signatures, dates, and related documentation to help ensure transactions remain legally compliant.

Additional Requirements

This role requires prior exposure to the real estate sector.

Employment Details

The position is a full-time, onsite role based in Dubai, Dubai, United Arab Emirates.