एस

Product Support Engineer

Smart Solution

Noida, Uttar Pradesh, India · पूर्णवेळ

अर्ज करणारे पहिले व्हा

अनुभव: कोणतेही
पगार: INR 216,000 – INR 360,000 / year
रिक्त जागा: 1
पोस्ट केले: २ तासांपूर्वी

कार्य मोड: कार्यालयात
शिक्षण: पदविका
पात्रता: Candidates possessing a diploma in any specialization are eligible to apply.
सारांश: अर्ज करणे आवश्यक आहे

तुम्ही जिथे काम कराल

नोकरीचे वर्णन

Job Overview

We are seeking a Product Support Engineer to join our team, located in Noida, India. The role focuses on delivering technical support and collaborating across departments to enhance our products.

Key Responsibilities

Work jointly with multiple internal teams to drive product enhancements and resolve issues.
Handle and respond to customer inquiries through phone, email, and chat channels promptly.
Deliver technical support adhering to defined service level agreements (SLAs).
Create and maintain documentation of solutions for use in the company's knowledge base.

Candidate Requirements

Diploma in any field of specialization.
Proficiency in English and Hindi to communicate effectively with customers and team members.

Compensation

The position offers an annual salary ranging from 216000 to 360000 INR.

कौशल्ये

समस्या निराकरण तांत्रिक सहाय्य ग्राहक संवाद दस्तऐवजीकरण SLA Adherence