Loan Collection Executive / Officer

Job Overview

We are seeking a dedicated Loan Collection Executive/Officer to manage overdue payment collections effectively. The role involves proactive communication with customers to ensure timely repayments and resolving any related billing issues.

Key Responsibilities

• Reach out to customers through phone calls, emails, or personal visits to follow up on overdue loan payments.
• Keep detailed and precise records of outstanding balances and all collection activities conducted.
• Negotiate payment plans and settlements with customers to facilitate debt recovery.
• Address and resolve any billing disputes or customer queries promptly and efficiently.

Eligibility

Open to candidates ready to perform front-line collection duties in a financial services environment.