Junior Admin

Role Overview

The Junior Admin role at Future Advisory in Melbourne involves a variety of administrative and client support duties designed to maintain smooth office operations and assist the accounting team effectively.

Key Responsibilities

• Following up on appointments and coordinating meeting room bookings.
• Handling mail management including both ATO and hard copy mail.
• Scanning and digitizing documents for record keeping.
• Maintaining and updating client systems with current information.
• Supporting workflow processes to improve office efficiency.
• Managing inbound communications from existing clients and prospective clients via phone, online inquiries, and email.
• Assisting the accounting team by communicating with the Australian Taxation Office regarding payment arrangements and remission of penalties and general interest charges.
• Overseeing the client onboarding procedure from beginning to end.
• Preparing letters on behalf of accountants.
• Managing the website backend and online booking platform.
• Distributing daily reminders for team member birthdays.
• Collaborating with the marketing team to announce new team members, compile monthly birthday reports, and generate client reports.
• Providing assistance to management with various project tasks.