Immigration and Logistics Coordinator

About Live Nation

Live Nation stands as the global leader in live entertainment, producing 40,000 shows annually and selling 500 million tickets worldwide, supported by a team of 44,000 professionals. Our mission is to transform live events, crafting exceptional experiences for artists, event teams, and audiences alike.

Role Purpose

This full-time, permanent Immigration and Logistics Coordinator position, based in Auckland and reporting to the Head of Production and Logistics NZ, plays a vital role in facilitating international tours within New Zealand and Australia. The role demands exceptional organizational skills and a passion for live music, with responsibilities spanning immigration process management and logistical support.

Key Responsibilities

• Manage the comprehensive visa and immigration procedures for all personnel involved in Live Nation's New Zealand promotions and events.
• Build and nurture strong connections with immigration authorities, ensuring compliance with regulatory changes and protocols.
• Support Promoter Representatives by coordinating essential on-ground logistics, including accommodations, flights, and transportation, collaborating closely with travel agencies to ensure smooth tour operations.
• Oversee administrative setup and maintenance for tours, including document management such as Box folders, tracking sheets, Master Tour templates, and contractor agreements.
• Facilitate the induction and training of new Promoter Representatives on company policies and processes, organizing annual refresher sessions.
• Maintain awareness of travel industry developments that could affect touring logistics and keep the team informed accordingly.
• Champion the use of internal systems and workflows to promote consistency and operational efficiency within the team.

Candidate Profile

• Previous experience in logistics, administration, or coordination roles is essential; familiarity with the music or entertainment sector is advantageous.
• Exceptional attention to detail with a precise approach to complex and multifaceted task execution.
• Excellent verbal and written communication skills, capable of fostering robust relationships with both internal teams and external stakeholders.
• Strong organizational capabilities to manage various projects and priorities in a dynamic, fast-paced setting.
• Demonstrated discretion and professionalism when handling sensitive or confidential matters.
• Proficiency in computer applications, particularly Microsoft Office (including Excel) within a Mac OS environment.
• A passionate interest in live music and a commitment to enhancing world-class touring experiences.

Benefits and Culture

• Engage in a vibrant, music-centric workplace that promotes creativity and teamwork.
• Access opportunities for career growth and professional skill development.
• Flexible working arrangements supporting a healthy work-life balance.
• Enjoy exclusive access to concerts and entertainment events.
• Participate in a diverse and inclusive environment where every contribution is valued.
• Benefit from comprehensive wellness programs, volunteer days, and mental health support.

Equal Opportunity Statement

We are dedicated to fostering diversity and inclusion, encouraging employees to be authentic and maintaining a supportive work-life balance. We invite applicants from all backgrounds including varied genders, races, ages, sexual orientations, religions, disabilities, or caregiving duties. Live Nation Entertainment commits to a fair hiring process without requesting any payments or equipment purchases, with communication only from official brand emails.