HR Administration / Payroll Specialist

About DHL

DHL Group is a global logistics leader with a workforce of more than 600,000 people spread across 220+ countries and territories. The organization is focused on a simple mission: connecting people and improving lives.

The company offers opportunities to grow both personally and professionally, values the contribution each person brings, and takes pride in building one of the world’s leading logistics and supply chain businesses.

The HR Services function supports over 350,000 employees in 28 countries and delivers services such as payroll, time and attendance administration, employee data handling, reporting, and travel and expense processing, along with other HR support activities.

Job Purpose

This role is responsible for supporting the design and day-to-day delivery of HR administration, payroll, and shared services processes. The goal is to provide high-quality HR support, systems, and solutions that align with business needs, HR shared services goals, service expectations, and budget limits.

Responsibilities

• Handle assigned HR administration and payroll activities while meeting agreed timelines and quality requirements.
• Spot recurring errors or issue patterns, resolve them where possible, and escalate more complex matters when needed.
• Assist colleagues in resolving repeated operational challenges connected to the assigned HR services.
• Keep reports and service-related data updated and maintained according to the required standards and guidelines.
• Collect feedback and suggestions from HR partners and employees, then share key observations with the Supervisor.

Requirements

• A bachelor’s degree, HR certification, or comparable relevant experience.
• At least 2 years of payroll experience.
• Prior exposure to African countries is considered a strong advantage.
• Strong written and spoken communication skills in both English and French.
• Sound knowledge of core HR processes such as talent management, compensation and benefits, and employee or industrial relations.
• Experience in guiding or coordinating small teams.
• Strong commercial awareness and a customer-focused approach.
• Ability to develop and sustain effective working relationships.

Perks

• Chance to work with a leading global logistics organization.
• International and virtual work environment.
• Flexible working approach with strong learning opportunities.
• Competitive compensation and benefits package.

Additional Information

This is a full-time onsite role based in Port Louis, Mauritius.