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तुम्ही जिथे काम कराल
नोकरीचे वर्णन
About Buddy's Pizza
Originating 80 years ago in Detroit, MI, Buddy's Pizza pioneered the iconic Detroit-Style Pizza—a square-shaped pie known for its crispy, cheesy corners. Starting from a single location at Six Mile and Conant, the brand has expanded to 19 outlets, each maintaining the tradition and quality that defines Detroit-Style Pizza.
Job Purpose
As a General Manager at Buddy's Pizza, you will oversee all facets of a single store's operations to boost customer satisfaction and profitability. You will uphold exemplary service standards, coordinate daily operations, and foster communication across management and team members. This role entails working a minimum of five days and 50 hours per week.
Key Responsibilities
- Direct store operations during scheduled shifts, ensuring quality products, cleanliness, staff training, and excellent customer service.
- Manage labor and scheduling; monitor breaks and uphold cash handling policies.
- Conduct pre-shift meetings to prepare staff for operational goals.
- Provide continuous guidance to team to follow procedures and enhance efficiency.
- Complete managerial accounting reports and analyze sales and labor data.
- Identify and implement strategies to improve operations and meet store objectives.
- Ensure accuracy in line checks across all shifts.
- Maintain positive employee relations, fostering morale and development.
- Promote workplace safety to minimize accidents and injuries.
- Oversee delivery processes to verify product accuracy and billing.
- Handle guest relationships by addressing inquiries, managing comps, promotions, credits, and requests.
Leadership Functions
- Assist in hiring, training, and scheduling new staff.
- Utilize communication tools effectively such as pre-shift talks, records, and performance evaluations.
- Conduct employee performance reviews and provide both commendations and corrective feedback.
- Enforce Buddy's uniform and professional conduct standards.
Required Qualifications
- At least 3 years of general management experience in a full-service restaurant environment.
- Strong leadership, communication, staff development, and operational expertise.
- Excellent interpersonal skills with robust problem-solving and decision-making abilities.
- Understanding of employment law and confidentiality protocols.
- Outstanding customer service mindset.
- Proficient computer skills for management reporting.
Employee Benefits
- Competitive salary with bonus opportunities.
- Complimentary meals during shifts.
- Paid time off and holiday pay.
- Medical, dental, and vision insurance plans.
- Flexible Spending Account availability.
- Employee discounts and flexible work schedules.
- Paid training programs.
- 401K retirement plan.
Working Conditions and Physical Demands
- Ability to communicate clearly and listen attentively to staff and customers.
- Capacity to stand and walk throughout full shifts.
- Physical ability to reach, lift, bend, and handle kitchen equipment safely.
- Comfortably lift weights up to 50 pounds.
Diversity Commitment
Buddy's Pizza embraces diversity and inclusion, fostering a workplace welcoming all individuals regardless of differences. As an equal opportunity employer, discrimination and harassment are prohibited under applicable federal, state, and local laws.