नोकरीचे वर्णन

Position Overview

The role of Customer Relationship Officer (CRO) is primarily a field-based position responsible for loan disbursement and collection activities. The primary tasks include collecting EMIs from customers and sourcing potential female clients for loan offerings.

Job Responsibilities

Conduct 100% fieldwork focused on disbursing loans and collecting EMIs (Equated Monthly Installments).
Identify and source potential female customers.
Create groups of five female members for loan disbursement.

Compensation and Benefits

Monthly gross salary of Rs. 16,000 with a take-home pay of Rs. 13,500 after deductions like PF, ESIC, and Professional Tax.
Additional allowances include an official SIM card and travel allowances.
Benefits package includes PF, ESIC, gratuity, medical insurance coverage up to 2.5 lakh INR, term insurance of 10 lakh INR, and accidental insurance policy.

Eligibility and Requirements

Male candidates aged between 20 and 30 years.
Minimum educational qualification: 10th or 12th pass.
Freshers can apply; possession of a bike and a valid driving license is mandatory for field work.

Working Hours

The typical schedule is from 9:30 am to 6:30 pm; however, late working hours may be required given the nature of field sales.

Selection Process

Initial interview with HR.
If shortlisted, the candidate will undergo a one-day field exposure at the nearest branch.
Based on feedback, a final interview is conducted with the branch head.
Selected candidates will complete joining formalities at the head office (required documents include PAN card, original educational certificates, resume, photograph, bank passbook). E-Aadhaar, PAN card, and bank passbook are compulsory for applying.

Field Collection Executive (Customer Relationship Officer)

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