Employee Relations Coordinator

About High Glory Footwear India Pvt. Ltd.

High Glory Footwear India Pvt. Ltd., part of the Pou Chen Group, is a prominent non-leather footwear manufacturer located in Kallakurichi, Tamil Nadu. The company produces premium-quality footwear for international brands and offers promising career advancement opportunities.

Role Summary

We are looking for an Employee Relations Coordinator (ERC) to be based in Ulundurpettai. This role falls under Grade 3 to 5 and will be part of the Employee Relations / Human Resources department. Preference is given to female candidates.

Key Responsibilities

• Oversee employee relations and enhance internal communication to reduce labor-management conflicts and cultivate a positive workplace culture.
• Address employee grievances and inquiries, analyze grievances monthly, and compile reports with recommendations and action strategies.
• Perform monthly ERC Back-to-Basics audits focused on daily risk monitoring and annual social compliance checks, ensuring follow-up on corrective actions within the factory.
• Organize and administer employee engagement initiatives, welfare schemes, and community involvement programs.
• Design and deliver training sessions for current and new employees covering topics such as the Pou Chen Group Code of Conduct, Employee Handbook, disciplinary regulations, grievance procedures, and other compliance-related subjects.
• Assess training outcomes and maintain detailed records.
• Develop and sustain constructive relationships with labor unions and implement Corporate Social Responsibility (CSR) programs to promote labor-management harmony.
• Establish communication links with local government bodies, non-governmental organizations, and civil society groups.
• Provide guidance to manufacturing plants to ensure adherence to local legislation, company headquarters policies, and client brand standards.
• Conduct unplanned audits of working hours and attendance in collaboration with HR and Employee Relations teams.
• Carry out employee satisfaction surveys, interpret results, and suggest enhancements.
• Manage outsourced kindergarten operations effectively, ensuring compliance and smooth functioning.

Qualifications and Experience

• Graduate or postgraduate degree in Human Resources, Social Work, Industrial Relations, or related disciplines.
• 3 to 5 years of professional experience in employee relations, industrial relations, social compliance, or CSR roles.