Chief Operating Officer

Role Overview

We seek a highly accomplished Chief Operating Officer to oversee daily operational activities, enhance revenue streams, and cultivate a productive workplace culture. This role supports the Founder by handling operational leadership, allowing focus on strategic expansion, integration of AI technologies, and the company's future vision.

Primary Responsibilities

• Manage all daily operations across various divisions, directly supervising department heads to ensure targets are met.
• Enhance revenue performance and operational standards by deploying key performance indicators, standard operating procedures, dashboards, and accountability protocols.
• Oversee the launch and ongoing operations of the new Business Center, establishing scalable systems for anticipated growth.
• Elevate customer satisfaction and the quality of service across all interaction points.
• Work collaboratively with the Founder on strategic projects and organizational change initiatives.

Required Qualifications and Skills

• Substantial senior leadership experience ranging from 10 to 15 years with effective oversight of multiple departments.
• Demonstrated commercial acumen and success in driving revenue growth, alongside implementation of KPIs, SOPs, ERP/CRM systems, and performance management frameworks.
• Previous exposure to sectors such as business services, consulting, hospitality, business centers, real estate, or professional services is preferred.
• Proficiency in English is essential; knowledge of Arabic is considered a significant advantage.
• Strategic and practical thinker with high ethical standards and an entrepreneurial approach.