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About the Role

Phifer & Company is conducting an exclusive retained search for a Chief Communications Officer (CCO) to join a fast-growing e-commerce company based in the New York City Metropolitan Area. This recruitment is a succession search, aiming to appoint a CCO to lead the organization’s communications as it enters its next phase of development. The role reports directly to the CEO and commands strong executive sponsorship with an established, well-funded communications division.

Key Responsibilities

Oversee corporate narrative and brand reputation management.
Develop and execute executive and CEO communication strategies.
Manage relationships with leading media outlets and maintain media presence.
Lead crisis communication and handle sensitive issues promptly and effectively.
Steer internal communications to foster company culture.
Manage and lead a team of 25 skilled communications professionals towards achieving organizational goals.

Qualifications & Experience

Minimum of 18 years of progressive leadership experience in communications, preferably within e-commerce or direct-to-consumer sectors.
Demonstrated ability as a strategic advisor to CEOs and boards of directors.
Established deep media connections and proven experience handling crisis communications.
Record of building, mentoring, and managing large, high-performing communications teams.
Advanced degree such as an MBA or related field is preferred.

Compensation & Terms

The compensation package includes a base salary of $400,000 or more, performance bonuses ranging from 30% to 50%, and long-term incentives. This executive-level employment is onsite in the New York City area.

Additional Information

This is a highly confidential retained search. Interested and qualified individuals are encouraged to inquire directly.

Chief Communications Officer