Account Executive, Mercury Membership Experience

Role Overview

Player 15 Group is the sports and entertainment organization behind the Phoenix Suns, Phoenix Mercury, Valley Suns, and Mortgage Matchup Center. Based in downtown Phoenix, the company is guided by a culture centered on passion, creativity, innovation, and care. Its teams work in a fast-moving, collaborative setting focused on creating memorable experiences for fans, partners, and the wider community.

The organization is looking for a driven and experienced Account Manager for Membership Experience to support Phoenix Mercury season ticket members. This role focuses on member engagement, account service, renewals, upselling existing customers, collecting referrals, and identifying new business opportunities.

What You Will Do

• Reach out to current clients and prospective leads through calls, emails, and messaging.
• Represent the team during game days, member events, and new sales events.
• Develop leads through prospecting, networking, and referral follow-up.
• Arrange and conduct in-person meetings at the arena and throughout the Phoenix metro area.
• Handle additional responsibilities connected to the position as needed.

Experience and Qualifications

Applicants should bring strong communication, time management, and people skills, along with a professional approach in both verbal and written communication. Comfort with Microsoft Office tools such as Outlook, Word, Excel, and PowerPoint is expected. Familiarity with Microsoft Dynamics and Arctics is preferred. The role also favors candidates with an upbeat, team-oriented attitude, a competitive drive, and willingness to work evenings, weekends, and game days.

A high school diploma or GED is required, and a bachelor’s degree is also mentioned in the source. Previous experience of 1–2 years in a sales or service role is preferred.

Benefits and Perks

• Medical, dental, vision, life, and disability coverage options
• Paid vacation, sick leave, volunteer time, and company holidays
• 401(k) plan with company match
• Team experiences during the year, such as offsites, catered lunches, coffee stands, ice cream trucks, and similar events
• Team merchandise and employee discounts in the Team Shop and online store
• Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, as well as select other local sporting events and concerts when available
• Access to on-site amenities including a full fitness center with locker rooms and showers, indoor and outdoor basketball courts, a pickleball court, a golf simulator, a putting green, and an on-site cafeteria with collaborative gathering areas

Additional Information

The company states that it is committed to building a diverse workforce and considers qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

This job description is not intended to list every possible duty or responsibility. Responsibilities may be updated at any time with or without prior notice.

For questions, applicants may contact the Talent Acquisition team at the email address provided in the source.