Trade Sales Assistant - Queenstown

About the Role

We are seeking a motivated Trade Sales Assistant to become a key member of our Queenstown Trade Centre team. This full-time position offers an exciting opportunity to work in a lively trade environment, focusing on providing outstanding customer service while supporting sales, merchandising, and stock management.

Working Hours

The role requires working 42.5 hours weekly, Monday to Friday from 8:00am to 5:00pm, plus every alternate Saturday from 9:00am to 12:00pm.

Key Responsibilities

• Serve as the initial point of contact for customers entering the Trade Centre.
• Engage with customers to understand their needs and offer appropriate solutions from a broad product range.
• Deliver superior customer service to enhance sales and foster customer loyalty.
• Prioritize customer needs in all interactions ensuring satisfaction.
• Recognize and act on opportunities to upsell and cross-sell products or services.
• Coordinate with suppliers and internal support teams to fulfill customer orders accurately and promptly.
• Support store presentation efforts, including merchandising standards and product assortment.
• Maintain inventory by monitoring stock levels and facilitating proper stock rotation.
• Handle receiving, packaging, and dispatching of merchandise.
• Assist with inventory accuracy within the Trade Centre's operations.

Candidate Profile

• Demonstrated experience in retail, sales, or trade environments.
• Goal-oriented with a strong drive to exceed sales targets and deliver results.
• Outgoing personality with excellent communication abilities.
• Ability to cultivate and sustain long-term customer relationships.
• Problem-solving mindset, turning challenges into opportunities.
• Passionate about delivering exceptional customer service.
• Physically fit and comfortable handling tasks in a dynamic, fast-paced setting.
• Proficient in using point-of-sale technology and Microsoft Office suite.
• Team-oriented with a focus on contributing positively to workplace culture.

About NZ Safety Blackwoods

As a leading supplier of safety, engineering, industrial, packaging, and workplace solutions in New Zealand, NZ Safety Blackwoods takes pride in partnering with businesses across the country to ensure workplace safety and productivity. Our network includes nationwide Trade Centres, a committed sales force, digital tools, and dedicated customer support teams.

Benefits

• Competitive hourly pay.
• Quarterly sales incentive programs.
• Exposure to an extensive range of products and industry-leading brands.
• Attractive staff discounts.
• Access to continuous training and development.
• Opportunities for career advancement within a large, successful organization.

Why Work With Us?

• Join a high-achieving team known for excellent customer service and strong results.
• Engage in a diverse and hands-on position that blends sales, merchandising, inventory handling, and customer assistance.
• Develop meaningful relationships with local businesses while working with trusted products.

Diversity and Inclusion

We champion diversity, equity, and inclusion, fostering an environment where every individual has the opportunity to succeed and flourish.