Sales Executive

About the Role

Zapdigi Media is seeking a dynamic and driven Sales Executive for their BPO voice process team based in Kanpur, Uttar Pradesh. The selected candidate will be tasked with initiating outbound calls to potential customers to understand their needs and recommend appropriate products or services.

Key Responsibilities

• Make outbound calls to prospective clients promoting products and services.
• Assess and address customer requirements by offering tailored solutions.
• Consistently meet or exceed daily, weekly, and monthly sales goals and KPIs.
• Efficiently handle customer inquiries, objections, and rejections professionally.
• Document all customer interactions and follow-ups accurately within CRM platforms.
• Adhere to company protocols and follow scripted sales communications.
• Provide insights and feedback on customer interactions to enhance processes.
• Ensure compliance with organizational quality and regulatory standards.

Qualifications & Skills

• 6 months to 1 year of experience preferably in BPO voice sales.
• Strong verbal communication abilities in English; proficiency in Hindi or regional languages is beneficial.
• Persuasive and influential communication skills.
• Motivated by targets with a result-driven mindset.
• Basic computer proficiency and familiarity with CRM or dialer systems is advantageous.
• Flexibility to work in rotational shifts if required.
• Minimum educational qualification of a high school diploma; bachelor's degree preferred.

Compensation & Benefits

• Fixed monthly salary ranging from 11,000 to 35,000 INR plus performance-based incentives.
• Bonuses awarded weekly or monthly for outstanding performers.
• Supportive and energetic workplace environment.
• On-the-job training aimed at skill enhancement.
• Potential for career advancement and internal promotions.