Medical Office Runner

Overview

The Medical Office Runner plays a vital role within a motivated healthcare team, supporting Medical Office Assistants, Primary Care Physicians, and Physician Assistants to ensure seamless patient care delivery.

Working Schedule

This is a full-time position from Monday to Friday, based at the St. Catharines, Ontario location.

Key Duties

• Assist in providing excellent care to patients.
• Prepare and room patients for medical consultations.
• Document patient medical histories using Electronic Medical Records (EMR).
• Measure and record patients’ blood pressure, height, and weight.
• Communicate with patients and healthcare staff on behalf of physicians as needed.
• Maintain cleanliness of exam rooms and restock supplies.
• Sterilize medical instruments using autoclave.
• Track inventory and inform Medical Office Assistants regarding supply needs.
• Operate various office equipment including Apple computers, PS Suite EMR, fax machines, photocopiers, and scanners.
• Compile and process medical data accurately within the EMR system.
• Perform data entry and other role-related tasks as necessary.

Performance Expectations

• Commit to delivering outstanding patient care consistently.
• Exhibit excellent interpersonal, verbal, and written communication abilities.
• Understand and follow standard office procedures and practices.
• Build and maintain positive working relationships with patients, providers, staff, and learners.
• Ensure strict confidentiality of patient information.
• Operate office functions efficiently within authorized scope.
• Produce precise and thorough patient records.
• Work effectively under pressure while prioritizing duties carefully.
• Work independently or collaboratively as part of a healthcare team.

Minimum Qualifications

• Completion of Ontario Secondary School Diploma or equivalent qualification.
• Familiarity with medical terminology is advantageous.
• Must submit a Police Vulnerable Sector Check before employment begins.
• Proficient telephone handling, computer system, and word processing skills.
• Sound judgment for handling and responding to challenging situations appropriately.
• Experience with TELUS PS Suite EMR software is preferred.

Additional Information

• The position offers a pay range of CA$19 to CA$20 per hour.
• Benefits include on-site parking and paid time off.
• Work location requires being physically present at the office.
• The employer is dedicated to diversity and accommodations in line with accessibility legislation and human rights codes.