Managing Director

About The Role

The Well Team seeks an experienced Managing Director to lead its mission-driven organization in Sydney, Australia. This executive leadership position demands a strategic visionary capable of guiding all operational facets while embodying the company's WorkWell™ Model. Reporting directly to the CEO, the Managing Director will oversee five critical departments: National Care, Workforce Deployment & HR, Operations, CFO/Governance/Finance & Compliance, and Marketing. The role emphasizes harmonizing departmental functions to advance exceptional NDIS support services and foster sustainable organizational growth.

Key Responsibilities

• Partner with the CEO to craft and implement strategies aligned with the WorkWell™ Model and organizational mission.
• Lead and mentor heads of departments, creating a unified leadership team that champions excellence.
• Maintain strategic coherence across departments with defined objectives, metrics, and accountability systems.
• Monitor industry trends, regulatory developments, and market changes to ensure long-term organizational success.
• Steer continuous improvement and evolution of the WorkWell™ Model through outcomes evaluation and industry best practices.
• Guarantee the application of the WorkWell™ principles across all departmental operations.
• Utilize the WorkWell™ Model to guide decisions on resource allocation and growth initiatives.
• Exemplify and promote the organization's values, fostering a culture aligned with its unique service philosophy.

Success Indicators

• Inspire and connect teams to the organizational mission.
• Attract, nurture, and maintain top industry talent.
• Balance impactful service delivery with financial sustainability.
• Translate strategic vision into operational outcomes.
• Keep participant-centered care as the primary focus in all decisions.

Job Details

• Employment Type: Full-Time
• Start Date: Immediate
• Department: Executive Leadership
• Reports To: CEO

Key Performance Areas

• Successful execution of strategic plans.
• Participant satisfaction and improved outcomes.
• Financial health and organizational sustainability.
• Development and well-being of teams and organizational culture.
• Innovation, growth, and competitive market positioning.

Qualifications

• Minimum of 8 years in senior leadership roles.
• Experience within healthcare or disability services sectors.
• A comprehensive understanding of the NDIS framework and its ecosystem.
• A proven history of driving organizational growth.
• Strong leadership skills with the ability to guide and inspire teams.