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International BPO Executive
Pune, Maharashtra, India · മുഴുവൻ സമയവും
അപേക്ഷിക്കുന്ന ആദ്യയാളാകൂ
- അനുഭവം
- ഏതെങ്കിലും
- ശമ്പളം
- INR 20,000 – INR 48,500 / month
- ഓപ്പണിംഗുകൾ
- 1
- പോസ്റ്റ് ചെയ്തു
- 1 ആഴ്ച മുമ്പ്
- പ്രവർത്തന രീതി
- ഓഫീസിൽ
- വിദ്യാഭ്യാസം
- ബിരുദധാരി
- പുനരാരംഭിക്കുക
- അപേക്ഷിക്കാൻ നിർബന്ധം
നിങ്ങൾ എവിടെ ജോലി ചെയ്യും
ജോലി വിവരണം
About the Role
We are seeking a proactive International BPO Executive to join our team based in Pune, Maharashtra. The role involves managing customer interactions from international clients via voice, chat, or email, ensuring superior customer service experiences.
Key Responsibilities
- Manage both inbound and outbound calls from international customers.
- Effectively address and resolve customer inquiries, delivering precise information.
- Uphold exceptional standards of customer satisfaction and service quality.
- Accurately update customer information and maintain detailed records.
- Achieve daily targets related to productivity, quality, and performance.
- Adhere strictly to company policies and procedural guidelines.
Candidate Requirements
- Must hold a graduate degree.
- Proficient in verbal and written English communication.
- Adaptable to working in rotational or night shift schedules.
- Basic proficiency with computers and typing skills.
- Strong aptitude for problem-solving and managing customer interactions.
- Capable of thriving in a fast-moving work environment.
Compensation
The monthly salary ranges between 20000 to 48500 INR.