Health Insurance Associate

About Edge

Edge is dedicated to linking talented professionals with meaningful roles in healthcare, fostering growth in a supportive and high-quality work environment. Our global approach encourages impactful contributions in the healthcare sector.

Primary Duties

• Provide empathetic communication with patients through calls and messaging, ensuring timely issue resolution.
• Manage patient admissions and schedule appointments with accuracy and attention to detail.
• Maintain electronic health records precisely and update patient information across multiple systems efficiently.
• Confirm benefits, secure prior authorizations, and handle health insurance claims by utilizing calls and online portals.
• Collaborate with pharmacies and laboratories to facilitate prescription refills and lab order processing.
• Adhere strictly to HIPAA regulations throughout all responsibilities to maintain patient confidentiality and data security.

Employee Benefits

• Full-time employment status with a comprehensive benefits package.
• Annual entitlement of 30 vacation days.
• Option to work onsite or in a hybrid setup.
• Access to private healthcare coverage.

Required Qualifications and Skills

• Bachelor’s degree in Translation & Interpretation or a relevant Medical discipline.
• Minimum two years of experience in US health insurance or related fields.
• Proficiency in Google Workspace, Microsoft Office suite, and Zoom communication tools.
• Reliable internet connection with at least 100 MBPS fiber speed.
• Knowledgeable in medical terminology and patient care procedures.

Recruitment Process

• Review of submitted applications and resumes to identify suitable candidates.
• Online assessments to evaluate relevant skills and communication abilities for shortlisted applicants.
• Participation in a training program aimed at updating skills aligned with job requirements.
• Client interviews conducted post-training to match candidates with specific client needs.
• Successful candidates are welcomed into the Edge Global Talent Community to begin impactful work in healthcare.

Why Work at Edge?

• Join a vibrant global network that appreciates and develops your professional skills.
• Engage in projects that positively influence people's health and wellbeing.
• Benefit from clear pathways for career progression and personal development.

Equal Opportunity Commitment

Edge is committed to diversity and inclusivity, considering all qualified applicants without discrimination based on legally protected characteristics, including but not limited to race, gender, age, disability, or veteran status.