GTM AI Operations Lead

About Sensi.AI

Sensi.AI is revolutionizing home care by applying agentic AI technology. As a rapidly expanding startup, we offer every team member a chance to make a meaningful difference in people's lives while working in a collaborative global team with flexible, hybrid working conditions.

Role Overview

We are seeking a GTM AI Operations Lead to innovate how our Go-to-Market (GTM) team functions through AI-driven solutions. This position blends AI engineering, product development, and operational strategies to deliver intelligent tools that enhance GTM workflows.

Responsibilities

• Develop AI applications, agents, copilots, and automated workflows to enhance operations within the GTM organization.
• Collaborate closely with Sales, Marketing, Customer Success, Support, Revenue Operations, Product, and Engineering teams to identify business challenges and convert them into scalable AI solutions.
• Analyze current GTM team workflows to pinpoint inefficiencies and build AI tools that significantly boost productivity.
• Design, create, and implement AI workflows utilizing contemporary AI tools, APIs, large language models, and business software.
• Quickly prototype AI solutions, validate with end users, and iterate improvements based on feedback and business outcomes.
• Integrate AI solutions intelligently across GTM systems to ensure smooth information exchange between platforms and users.
• Stay informed on emerging AI technologies and identify how to leverage these for GTM improvements.
• Track adoption rates, operational enhancements, and the impact on business to optimize solutions continuously.
• Establish best practices for constructing scalable, reliable, and maintainable AI systems throughout the company.
• Keep abreast of AI advancements and consistently introduce new features to improve team operations.

Requirements

• Experience with building AI applications, workflows, agents, or internal tools that address real business needs rather than solely using AI.
• A strong engineering outlook favoring system design, API usage, integrations, and architectures that scale.
• Deep familiarity with the AI ecosystem, including models, frameworks, and development tools, with enthusiasm to apply these to practical business problems.
• A proactive builder attitude, thriving on rapid transition from concept to prototype to production amidst ambiguity.
• Comprehensive understanding of GTM functions like Sales, Marketing, Customer Success, Support, and Revenue Operations to devise solutions fitting natural workflows.
• A product-focused mindset emphasizing user problem-solving, feedback assimilation, and iterative enhancement.
• Systems thinking ability to create integrative solutions that connect diverse business platforms.
• Effective cross-functional communication skills to translate operational challenges into scalable AI applications.
• A self-motivated approach thriving in dynamic environments, taking ownership, and delivering production-ready AI solutions promptly.

Equal Opportunity Statement

Sensi.AI is committed to diversity and provides equal employment opportunities. Our inclusive culture promotes innovation and reflects the diverse communities we serve.