Airline Ticketing Sales & Customer Support Executive

About the Role

AirDesk Solutions Private Limited is looking for motivated candidates, including freshers and professionals with prior experience, for a sales and customer support role focused on airline ticketing. The position combines customer interaction, sales follow-up, and promotional work to help grow business.

Key Responsibilities

• Take both incoming and outgoing calls related to flight reservations and ticketing.
• Work toward achieving daily, weekly, and monthly sales goals.
• Respond to customer questions and requests over phone and email.
• Keep the CRM system updated and prepare sales-related reports.
• Support marketing efforts and contribute to business growth through customer engagement.

Requirements

• 1-2 years of experience in sales or marketing is preferred.
• Strong communication skills in English, Hindi, and Punjabi.
• Working knowledge of MS Office and email correspondence.
• Familiarity with airline booking portals.
• Experience with booking systems for train, bus, and airline travel is an advantage.
• A clear speaking voice and professional conduct are expected.
• Ability to stay effective under pressure.

Additional Information

References are highly appreciated.