AI Product Owner

About TC Transcontinental

Established over 50 years ago, TC Transcontinental is a leading Canadian retail marketing services company, recognized as the country's largest printer and the top French-language educational publisher. With a workforce of 4,000 employees, we drive innovation across retail, education, publishing, and information sectors, dedicated to creating informed, educated, and prosperous communities through creative and bold solutions.

Role Overview

As an AI Product Owner, you will spearhead the advancement of our state-of-the-art Retail Promotion & Intelligence platforms, supporting organizational growth in a newly created role based at our Mississauga location.

Key Responsibilities

• Maintain a prioritized, well-groomed backlog containing at least a quarter's worth of sprint-ready user stories, ranked clearly by business impact and ROI.
• Ensure full traceability from user stories to features and business outcomes, with scalability designed for various retail clients and banners.
• Define and monitor key scrum metrics including sprint velocity forecasts and actuals, story completion rates, defect leakage trends, and feature adoption reports for leadership.
• Conduct structured reviews post-sprint to assess value delivered, ROI achieved, and issue resolution; communicate outcomes effectively to senior leadership.
• Develop human-in-the-loop (HITL) workflows that balance AI automation with human review and collaborate with analytics teams to build dashboards monitoring cycle times, error rates, campaign revenue uplift, and digital engagement.
• Track return on investment at both sprint and feature release levels.
• Lead customer discovery sessions with merchandising, promotion, and marketing teams at leading North American retailers, translating insights into clear, outcome-driven user stories with acceptance criteria.
• Facilitate affinity mapping and detailed problem decomposition sessions.
• Coordinate cross-functionally among Engineering, Data & Analytics, UX/UI, and business teams to align strategy with execution, ensuring continuous delivery of high-quality stories at optimal team capacity.
• Serve as the main point of accountability connecting product vision and sprint delivery outcomes.

Required Qualifications

• Between 3 to 7 years of experience in Product Ownership or Product Management roles.
• Background in Retail, eCommerce, Promotions, or Marketing Technology (MarTech) platforms.
• Expertise in defining KPIs and tracking sprint-level ROI effectively.
• Proficiency with data visualization tools such as Power BI, Tableau, or similar dashboard platforms.
• Deep knowledge and practical experience with Scrum and Kanban methodologies, including sprint planning, grooming, and retrospectives.
• Skilled in affinity mapping, user story decomposition, writing acceptance criteria, and establishing definitions of done.
• Experience with backlog management tools like Jira or Azure DevOps.
• Strong ability to translate technical details into business language and manage stakeholder relationships with significant influence.

Compensation and Benefits

The role offers a competitive annual salary ranging from $80,000 to $95,000, dependent on experience, education, and internal equity. Our comprehensive benefits include performance-based incentives, retirement savings with company matching, customizable health and dental insurance, paid time off, employee discounts, and opportunities for career growth within an inclusive and dynamic workplace.

Equal Opportunity Commitment

TC Transcontinental is dedicated to fairness, transparency, and equity in hiring. We do not employ artificial intelligence or automated systems in recruitment decisions. We are an equal opportunity employer focused on diversity and accessibility. We provide accommodations throughout recruitment and employment processes to support all candidates and employees, including those with disabilities.

Additional Information

This is a new full-time, onsite position based in Mississauga, Ontario, Canada.