Van Pack Operative

Overview

If you are someone who values environmental care, enjoys working outdoors, and is passionate about delivering excellent customer service, this job opportunity is perfectly suited for you.

Join the Waste Customer Networks team at Severn Trent based in Minworth, covering Central Birmingham. The team manages inspection, maintenance, upgrades, and repairs of the waste network.

Key Duties

• Address various waste network issues while providing outstanding support to customers when needed.
• Operate specialized equipment including vacuum, jetting, and blockage clearing tools to tackle sewer blockages within the community.
• Follow a 4-on 4-off shift pattern, totaling 36.75 hours weekly, which includes weekend work.
• Conduct drainage CCTV surveys to maintain and diagnose system issues in order to identify the best corrective measures.
• Collaborate with other units such as the control centre, operations, and maintenance teams.
• Work safely in confined spaces and at heights as required.
• Drive vehicles compliant with transport laws and Severn Trent policies, maintaining cleanliness and roadworthiness both inside and out.

Candidate Requirements

• Hold a valid C1 driver’s license or higher.
• Demonstrate a strong commitment to quality work, attention to detail, and a problem-solving mindset to effectively resolve root causes.
• Be self-driven with the ability to work well individually and collaboratively as part of a team, showing a strong work ethic.
• Have excellent interpersonal skills aimed at building positive customer relationships.
• Exhibit strong organizational skills and enthusiasm for troubleshooting challenges.

Inclusion and Values

Severn Trent embraces diversity and individuality, recognizing the value of varied perspectives in enhancing how the company supports communities. They seek individuals eager to engage actively and contribute meaningfully to their environment.

Compensation and Benefits

• Competitive salary of £31,054 per year.
• Annual leave includes 25 days plus bank holidays, with flexibility to buy or sell up to five additional days per year.
• Performance-based annual bonus up to £1,500.
• Excellent pension scheme with company matching up to 15% when employees contribute 7.5%.
• Opportunity to purchase Severn Trent shares at a discounted rate through the Sharesave program.
• Access to professional training and development via the company’s Academy.
• Benefits including an electric vehicle scheme, retail discounts, family-friendly policies, and two paid volunteering days per year.

Application Process

Candidates are encouraged to prepare an updated CV and apply promptly. Successful applicants will be contacted after the closing date via phone or email.