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Sales Executive

Harry Winston

Georgina, Ontario, Canada · 정규직

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1
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3일 전
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사무실에서
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Candidates with experience in luxury retail jewelry and watches, a college degree, and the ability to work flexible retail hours are suitable for this position. Foreign language ability, especially Mandarin, Cantonese, or Japanese, is preferred.
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Job Summary

This role is focused on driving and exceeding revenue goals through the sale of fine jewelry and watches. The position also requires delivering a high-end client experience that reflects the brand’s standing as a highly prestigious rare jewelry house. A major part of the job is to cultivate lasting customer relationships and build a strong network that can generate qualified leads.

Sales Responsibilities

  • Deliver a premium brand experience to every client.
  • Consistently achieve and outperform sales goals.
  • Convert walk-in traffic into prospective customers.
  • Manage and expand the existing client portfolio while tracking important dates, preferences, and future buying interests.
  • Promote specific jewelry and watch items to current clients based on their profile and history.
  • Support the wider team during the selling process when required.
  • Use multiple communication channels regularly to help drive sales.

Client Base Development

  • Keep the client database current using every available source.
  • Build new relationships through social connections and public relations-focused events.
  • Record and update client details accurately in GEM.
  • Grow the existing client list while also identifying fresh prospects.
  • Deliver excellent post-purchase service to all clients.

After-Sales Service

  • Provide attentive, personalized support for product care and maintenance.
  • Use all available tools and resources to resolve issues effectively.
  • Escalate any product or client concerns to management in a timely manner.
  • Ensure prompt follow-up with clients.

Qualifications

  • Demonstrated experience in luxury retail, especially jewelry and watches.
  • A college degree is required.
  • Graduate Gemologist certification is an advantage.
  • Strong coordination, communication, and people skills.
  • Comfortable working collaboratively as part of a team.
  • Basic computer skills are needed.
  • Must be available for flexible retail working hours.
  • Knowledge of foreign languages is a plus, with Mandarin, Cantonese, and Japanese preferred.

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