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Adina Apartment Hotels

Night Auditor (m/w/d)

Adina Apartment Hotels

Berlin, Germany · 정규직

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경험
어느
샐러리
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1
게시됨
3주 전
작업 모드
사무실에서
교육
Hotel vocational training
적임
Applicants with completed hospitality training and experience using hotel management systems are encouraged to apply. The role is open to people from all backgrounds, and the company expressly welcomes diverse applicants.
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Role overview

As a Night Auditor, you will be the overnight point of contact at the front desk and help create a welcoming, dependable guest experience while others are asleep. The role calls for strong communication, a friendly manner, and the ability to stay composed when priorities shift.

Your main objective is to strengthen guest loyalty through attentive service and reliable handling of front office processes. You will coordinate daily reception tasks according to established procedures, support accurate guest billing before check-out, and take care of administrative end-of-day work, including preparing and forwarding the daily close-out to the management and accounting teams.

What you will handle

  • Manage the night-shift front desk and keep reception activities running smoothly.
  • Support guest satisfaction and retention through professional, service-oriented communication.
  • Organize and coordinate daily tasks at the reception in line with company standards.
  • Complete guest billing correctly prior to check-out.
  • Carry out administrative duties, including the compliance-based day-end closing process and submission to management and accounting.

What the employer is looking for

Applicants should have completed vocational training in hospitality and be familiar with hotel management systems such as Protel. The ideal person brings a calm, solution-oriented approach, enjoys working overnight, and combines organizational ability with improvisation skills.

Benefits and development

  • 30 days of annual leave for personal time off.
  • Discounted stays and food & beverage offers worldwide, including for family and friends.
  • Allowance toward a public transport job ticket for bus and rail.
  • Supplementary health insurance coverage.
  • Support for fitness and general well-being.
  • A wide range of learning and development programs, available internally, externally, and internationally.
  • Access to more than 1,500 brand discounts through Corporate Benefits.
  • Opportunities to connect and exchange experience within the TFE hotel group.

About the company

TFE Hotels operates more than 20 hotels and brands such as Adina Apartment Hotel, Adina Serviced Apartments, A by Adina, MM:NT, The Hobson by Adina, and The Wellington by Adina. The company focuses on stylish long-stay hospitality across Europe and encourages ownership, creativity, and professional growth. The working culture is described as warm, straightforward, and authentic, with an emphasis on creating the same atmosphere for guests and team members alike.

Equal opportunity

Applications are welcomed from all people, regardless of origin, age, gender, religion, sexual orientation, or physical and mental abilities. Diversity and inclusion are core parts of the workplace culture.

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